Management Consulting

We provide administrative development services by improving strategy, structures, processes, skills, and culture to enhance performance. We also deliver governance services through frameworks and structures that ensure transparency and accountability, as well as risk management and compliance, to guarantee maximum value through better decisions, higher efficiency, stakeholder trust, and sustainability.

Core Governance Principles

  • Transparency and disclosure
  • Accountability and responsibility assignment
  • Fairness and stakeholder rights protection
  • Independence and avoidance of conflicts of interest
  • Risk management and internal controls
  • Compliance with laws and standards

Pillars of Administrative Development

  • Strategy, objectives, and performance indicators (KPIs)
  • Organizational structure and roles (RACI)
  • Processes and re-engineering (BPM/BPR)
  • Human resources, leadership, and competencies
  • Digitalization, automation (RPA/AI), and data management
  • Organizational culture and motivation

Target Operating Model (TOM)

  • Defining core capabilities and value chains
  • Service delivery models: centralized / decentralized / shared services
  • Decision governance, policies, and escalation paths
  • Data, dashboards, and performance metrics

Effective Governance Framework

  • Board of Directors / Executive Committee and sub-committees (Audit, Risk, Compliance)
  • Approved and updated policies and procedures
  • Periodic governance reports and dashboards
  • Risk management and control framework (COSO / ISO 31000)
  • Three lines of defense aligned with ISO 9001 / COBIT

Implementation roadmap (12–18 months)

  • Maturity assessment and gap analysis
  • TOM design and priority project roadmap
  • Pilot initiatives in priority processes
  • Gradual scaling and effective change management
  • Governance of execution via mini-PMO and regular reporting
  • Continuous improvement and quarterly reviews

Quick wins within 90 days

  • Steering Committee (SteerCo) formation and governance charter
  • Documenting two priority processes and measuring cycle time
  • Conflict of interest policy and code of conduct adoption
  • First-line leader training on RACI and performance measurement
  • Initial governance and operations dashboard

Success Indicators (KPIs)

Governance

Committee attendance, policy adherence, closure of critical risks

People

Employee satisfaction, training rate, staff turnover

Processes

Cycle time, transaction cost, quality & SLA compliance

Quality

Internal/external audit results, non-conformance

Financial and Investment Consulting

Financial and investment consulting is among the most critical services companies need. These services support performance analysis, risk management, and growth strategy planning, including:

  • Financial performance analysis: Evaluating the company’s financial position to identify strengths and weaknesses.

  • Asset valuation: Determining the true market value of company-owned assets.

  • Risk management: Developing strategies to minimize financial and operational risks.

  • Investment consulting: Advising on the best investment opportunities aligned with company goals.

Administrative and Operational Consulting

These services aim to improve internal efficiency and productivity through:

  • Process restructuring: Reviewing and enhancing workflows to reduce costs and increase effectiveness.

  • Change management: Helping companies adapt to market or internal changes.

  • Strategic planning: Defining long-term objectives and developing execution plans.

  • Leadership development: Training programs to empower managers and leaders for better decision-making.

Technology Consulting

In today’s digital era, leveraging technology is essential for growth and innovation. Services include:

  • Digital transformation: Assisting companies in integrating technology into all aspects of operations.

  • Information security: Protecting company data and systems from cyber threats.

  • Big data analytics: Using data to drive informed business decisions.

Legal and Regulatory Consulting

These services ensure compliance with local and international laws and regulations, including:

    • Legal compliance: Ensuring all company operations adhere to applicable laws.

    • Governance: Establishing frameworks for transparency and accountability.

    • Partnership contracts: Advising on the preparation and review of partnership and investment agreements.

Marketing Strategies and Planning

  • Market and competitor analysis: Comprehensive study of the target market, strengths, weaknesses, opportunities, threats, and competitor strategies.

  • Marketing strategy development: Building a complete marketing plan aligned with company objectives, messaging, and target audience.

  • Pricing and distribution planning: Assisting in setting pricing strategies and selecting the most effective distribution channels.

Digital Marketing

  • SEO (Search Engine Optimization): Improving online visibility and organic traffic.

  • SMM (Social Media Marketing): Creating strategies to manage social media presence, develop engaging content, and boost audience interaction.

  • PPC (Paid Advertising Campaigns): Managing campaigns on Google, Facebook, and other platforms to increase sales and ROI.

  • Content marketing: Developing strong content strategies including articles, videos, and blogs to attract leads and build trust.

  • Email marketing: Designing and executing campaigns to strengthen customer relationships and boost sales.

Effective Change Management

  • Clear executive sponsorship and change champions

  • Communication plan with success stories and periodic messages

  • Role-based training and enablement materials

  • Incentives and alignment of goals with desired behaviors

  • Resistance management through listening and response

Branding

  • Brand identity development: Helping companies define mission, values, vision, and build a full visual identity (logo, colors, typography) representing the brand.

  • Brand reputation management: Consulting on protecting and enhancing online reputation and managing negative feedback professionally.

Customer Experience (CX) Improvement

  • Clear executive sponsorship and change champions

  • Communication plan with success stories and periodic updates

  • Role-based training and enablement resources

  • Incentives and goal alignment with desired behaviors

  • Resistance management through listening and engagement

Data Analysis and Reporting

  • Marketing KPIs measurement: Identifying key performance indicators (conversion rate, acquisition cost, ROI).

  • Data analytics: Using tools like Google Analytics to deliver accurate campaign performance reports and actionable recommendations.

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